Privacy Policy
Last updated: October 23, 2025
1. Introduction
Lumi Spark AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lumisparkai.com and use our services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
Personal Data: Name, email address, phone number, company name, and other contact information you voluntarily provide when you contact us or use our services.
Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, pages visited, and time spent on pages.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information.
3. How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our services
- To improve, personalize, and expand our services
- To understand and analyze how you use our website
- To communicate with you about our services, updates, and marketing materials
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations
4. Disclosure of Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as hosting, analytics, and marketing.
- For Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
- With Your Consent: We may disclose your information for any other purpose with your consent.
- Legal Requirements: If required by law or to protect our rights, property, or safety, or that of others.
5. Data Security
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you.
7. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: